We get it: You’re busy, and if you can barely find time to breathe, when are you going to find time to send surveys to your customers and collect reviews?
We all know reviews rock…
Around 90% of consumers read online reviews before visiting a business, and that shouldn’t surprise you if you consider your own buying habits. When’s the last time you bought something or did business with someone without doing your research? And apart from driving sales and building trust, reviews also benefit your SEO – big time.
So busy business owner who needs reviews but just doesn’t have the time to make it happen, you’re going to love this: We partnered with Zapier to make collecting reviews with Testimonial Collector easy – like set it and forget it kind of easy. And we know what you’re thinking: Is there an added cost for this? And our answer: Nope!
It’s an online automation tool that connects your favorite apps. You can connect two or more apps to automate repetitive tasks, like manually sending your customer a text or email survey! We’ve integrated with Zapier to automate this process via our Reviews360 app.
How does it work though?
You’ll connect Zapier to whatever tool you use to manage customers – HubSpot, Stripe, Square, and 400+ others – and automatically trigger surveys based on the interaction of your choice. This workflow is called a zap. For example, any time you complete a sale (your trigger), you can automatically send a survey to that customer (your action).
The first step is to create an account with Zapier (it’s free!). After that, setup is easy – no coding required. We've even created templates for the most popular integrations – MailChimp, Google Sheets, HubSpot, PayPal, plus more – to make setup a few clicks and done. Once your zap is good to go, collecting reviews will be as hands off as you can get. Focus on other things and watch your reviews come in.
If you’re not already featuring live reviews on your website, let’s do it! Call 844-207-9038 so we can set this up for you.
Visit our Help Center to learn how to set up your zap and start collecting reviews automatically. If you’re on our V1 platform or need help setting up your zap, email firstname.lastname@example.org to get started.