Mopro Blog

Featured Post: Make a Winning First Impression Online

First impressions matter. Here are five tips for how to impress people with your online presence from the start.

Mar
23
This is How Mopro Gets You Reviews
By Brianne Slabach

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Reviews are the modern-day word of mouth. They’re how people make buying decisions these days, and are any of us surprised? When’s the last time you bought anything or did business with anyone without first checking out their review situation? We’re coming up blank too.

We know it isn’t enough to just sit around and hope for customers to offer up their 5-star reviews, but how do you ensure you’re getting a consistent stream of high-quality, recent ones? You let us take care of it for you!

Our platform is built to make collecting those stars easy – automatic, do-it-in-your-sleep, set-it-and-forget-it, type easy. Here’s how we do it:

We make sure you’re found everywhere.

Before we can even think about collecting reviews, we need to make sure you’re listed on all the major review platforms people are using. No use collecting reviews if you can’t be found everywhere!

We add you to the top 40+ platforms. See a list of them here. Some may call it over achieving, we just call it being thorough. We make sure your listings are consistent across all platforms so your business info and branding is on point. NOW we’re ready to start raking in reviews.

We integrate with whatever tool you use to manage customers.

We know you don’t have time to send individual review requests to every customer you receive, and besides, isn’t automation a lot more fun?

Our platform integrates with whatever CRM or billing system you’re using to automatically send a review request to your customer based on the interaction of your choice. HubSpot, Stripe, Square – we’re integrated with more than 400 tools so this process happens seamlessly.

We send customizable review requests.

So your customer makes a purchase. Now we’re able to instantly trigger a review request to send to them via text and/or email (we recommend sending both). The messaging on your review request is customizable so you’re able to speak directly to your customer.

Now the ball’s in their court. However they decide to leave a review, we provide a frictionless experience that takes 10 seconds or less. They just select what platform they want to leave you a review on, write their review, and they’re done.

We automatically share top reviews.

You work really hard for your great reviews! So we make sure they’re seen by the most people possible. We automatically share top reviews to your social media platforms, like Facebook and Twitter. Just pick which star ratings you’d like us to share, and we’ll do the rest. Now your reviews don’t just live in one place but multiple places online for all to see.

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We make sure your amazing reviews are super visible on your site.

We want your reviews to really stand out on your site. Any reviews you collect are added there – no manual updates required. That way your site always has the latest.

There are a few different layouts we use to display them, but our favorite way to show off reviews is with our live stream – a pop-up that displays on every webpage and scrolls through your most recent reviews. We like it so much that we even added it to our own website. Visit mopro.com to see it in action!

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If you’re a current client who hasn’t enabled review collection yet, you’re not making the most out of your subscription with us! Call 844-207-9038 (ext. 2) or message us at mopro.com/support. Just say the word and we’ll set up automatic review collection for you totally free.

Interested in joining the thousands of small business owners growing their business online with Mopro? Email hello@mopro.com to get started.